Terms of Service

By accessing or using Intellisha's platform, products, or services (collectively, the "Services"), you agree to be bound by these Terms of Service ("Terms"). If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity. If you do not agree to these Terms, you may not access or use the Services. These Terms constitute a legally binding agreement between you ("User," "Customer," or "you") and Intellisha, Inc. ("Intellisha," "we," "us," or "our"), a company incorporated under applicable law and headquartered in India.

Intellisha provides an enterprise-grade autonomous AI platform for legal contract review and redlining. Our Services include: • IntelliChat — An AI-powered legal assistant for real-time contract Q&A and clause analysis. • Playbook Engine — A configurable rules engine that applies your organization's custom legal playbooks to contracts. • Autonomous Redlining — AI-driven identification and suggested edits for deviations from your standards. • Compliance Module — Continuous monitoring of contract obligations against applicable regulatory frameworks. • B2B Solutions — Integrations and APIs for connecting Intellisha with your existing Contract Lifecycle Management (CLM) and enterprise software. All Services are provided on a software-as-a-service (SaaS) basis. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time with reasonable prior notice.

To use the Services, you must be at least 18 years of age and have the legal capacity to enter into binding contracts. By registering for an account, you represent and warrant that: • All information you provide is accurate, current, and complete. • You will maintain the accuracy of such information and promptly update it as necessary. • You are solely responsible for all activity that occurs under your account. • You will maintain the security of your account credentials and notify us immediately of any unauthorized use. We reserve the right to suspend or terminate accounts that provide inaccurate information or violate these Terms.

You agree to use the Services only for lawful purposes and in accordance with these Terms. You must not: • Upload, transmit, or process any content that is unlawful, defamatory, fraudulent, or infringes upon the intellectual property rights of any third party. • Use the Services to process documents related to illegal activities. • Attempt to reverse-engineer, decompile, or extract the source code of any component of our platform. • Share, resell, or sublicense access to the Services without our explicit written consent. • Use automated means (bots, scrapers, crawlers) to access the Services in a manner that exceeds normal usage. • Interfere with or disrupt the integrity, security, or performance of the Services or any related systems. • Circumvent any access controls, security features, or usage limitations. Violation of this Acceptable Use Policy may result in immediate suspension or termination of your account.

You retain full ownership of all contracts, playbooks, and proprietary data ("Customer Data") that you upload or process through our Services. Intellisha claims no intellectual property rights over your Customer Data. We will treat your Customer Data as strictly confidential. Specifically: • No Model Training — We will never use your Customer Data to train, fine-tune, or improve our foundational AI models without your explicit written consent. • Data Isolation — Your data is logically isolated from the data of other customers within our multi-tenant infrastructure. • AWS & Amazon Bedrock — Your data is processed on Amazon Web Services (AWS), leveraging Amazon Bedrock's enterprise-grade security and compliance posture. All data in transit and at rest is encrypted using industry-standard AES-256 encryption. • Retention — We retain Customer Data only for as long as necessary to provide the Services or as required by applicable law. You may request deletion of your data at any time.

Intellisha and its licensors own all right, title, and interest in and to the Services, including all underlying technology, algorithms, software, user interfaces, and documentation (collectively, "Intellisha IP"). These Terms grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services solely for your internal business purposes during the term of your subscription. You may not copy, modify, create derivative works from, distribute, sell, or otherwise exploit the Intellisha IP without our prior written consent. Any feedback, suggestions, or ideas you provide to us regarding the Services may be used by us freely without any obligation to you.

Access to Intellisha's full feature set requires a paid subscription. By subscribing, you agree to the pricing and billing terms presented at the time of purchase. Subscription fees are: • Billed in advance on a monthly or annual basis, as selected. • Non-refundable, except as required by applicable law or as expressly stated in our refund policy. • Subject to change with at least 30 days' written notice before any price increase takes effect for existing subscribers. You are responsible for all taxes applicable to your subscription. Failure to pay subscription fees may result in suspension of your account. We use third-party payment processors and do not store your full payment card details.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. IMPORTANT: Intellisha is a technology platform, not a law firm. The AI-generated redlines, suggestions, and analyses produced by the Services do not constitute legal advice. All output from the platform should be reviewed and validated by a qualified legal professional before being relied upon. Intellisha expressly disclaims any liability for decisions made based solely on AI-generated output without attorney review. We do not warrant that: • The Services will be uninterrupted, error-free, or free of harmful components. • The results obtained from using the Services will be accurate or reliable. • Any errors in the Services will be corrected.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL INTELLISHA, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES. INTELLISHA'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT PAID BY YOU TO INTELLISHA IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED US DOLLARS (USD $100).

You agree to indemnify, defend, and hold harmless Intellisha and its officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including legal fees) arising from: • Your use of and access to the Services. • Your violation of any provision of these Terms. • Your violation of any third-party right, including any intellectual property right or privacy right. • Any claim that your Customer Data caused damage to a third party.

These Terms are effective from the date you first access the Services and continue until terminated. Either party may terminate these Terms: • By you: At any time by cancelling your subscription and ceasing use of the Services. • By Intellisha: With 30 days' written notice for any reason, or immediately upon your material breach of these Terms. Upon termination, your right to access the Services ceases immediately. We will provide you with a reasonable opportunity to export your Customer Data before permanent deletion, as described in our Data Retention Policy.

These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law provisions. Any dispute arising out of or relating to these Terms or the Services shall first be attempted to be resolved through good-faith negotiation between the parties. If the dispute cannot be resolved through negotiation within 30 days, the parties agree to submit the dispute to binding arbitration in accordance with the rules of an agreed-upon arbitral body. The seat of arbitration shall be Pune, Maharashtra, India. Judgment on the arbitral award may be entered in any court of competent jurisdiction.

We reserve the right to modify these Terms at any time. When we make material changes, we will notify you by email or by posting a prominent notice within the Services at least 15 days before the changes take effect. Your continued use of the Services after the effective date of the revised Terms constitutes your acceptance of the new Terms. If you do not agree to the new Terms, you must stop using the Services before the effective date.

If you have any questions about these Terms, please contact us at: Intellisha, Inc. Legal Department Email: legal@intellisha.com Address: Pune, Maharashtra, India For general inquiries, visit our Contact page.